Return window
Unused parts in resalable condition can normally be returned within 30 days of delivery. Electrical items, special-order items, and installed parts may be subject to different conditions.
How to request a return
- 1. Contact supportProvide your order number, part details, and reason for return.
- 2. Wait for return instructionsSupport will confirm whether the item is eligible and where to send it.
- 3. Pack the item carefullyInclude the original packaging where possible and protect the part in transit.
Refund timing
Refunds are usually processed after the returned part has been inspected and accepted. Payment-provider timing can vary.
If you need help before returning anything, use Contact Us or review FAQs.
Helpful order support links
These support pages answer the questions that usually come up before and after a return request is submitted.